We are here to assist with verification inquiries, technical questions and suggestions
For questions regarding verification reports, device inquiries, or platform feedback:
Email [email protected]Learn more about how our platform verifies device allocation codes and GSMA registry records.
View Help & FAQsPoint camera at the barcode on the phone box, tray, or dial *#06# screen.
The fastest universal method on any smartphone:
Your verified IMEIs are saved privately on your device for quick access.
The IMEI (International Mobile Equipment Identity) is a unique 15-digit serial number assigned to every cellular device worldwide. To find your IMEI instantly, open your smartphone phone dialer and enter *#06#. You can also view it in Settings > General > About on Apple iOS or Settings > About Phone on Android.
In the United States, Clean ESN (Electronic Serial Number) and Clean IMEI are interchangeable terms used by carriers and marketplaces (like Swappa and eBay). Both confirm that a smartphone is free from carrier financing debts, has no reports of theft or loss, and is immediately eligible for carrier activation and trade-in.
Our automated scanner queries live GSMA operator registries and international carrier databases in real time. It verifies whether an IMEI has been reported as stolen, lost, involved in insurance fraud, or blocked by telecom operators due to delinquent contract payments.
